Good morning, Hilton.
Cockburn Town · 84°F, light east wind, 2 ft seas ·
Live · all channels synced
Occupancy tonight
14/20
+2 vs last week · 70%
Arrivals · Departures
3 · 2
Shuttle to ZSA at 1:40 pm
Revenue this month
$61,480
+18% vs Oct · 62% direct
Commission saved (direct)
$7,210
Would have gone to Booking / Expedia
Today's movements Thu 5 Nov
| Guest | Room | Source | Status | Note |
|---|---|---|---|---|
| Keller family 4 guests · 6 nights | Cottage 7 | Booking.com | Arriving 1:40 | Shuttle booked · crib needed |
| M. Osei 2 guests · 4 nights | Room 12 | Direct | Arriving 4:00 | Paid at check-in · late dinner |
| J. & P. Brandt 2 guests · 3 nights | Cottage 3 | Expedia | Arriving 1:40 | Dive package · Riding Rock |
| S. Moreno | Apt 2 | Airbnb | Checked out | Left 5★ review |
| Lindqvist | Cottage 9 | Direct | Checking out | Late checkout 2 pm (free, direct) |
Where tonight's guests came from
Direct website 62%Booking.com 21%Expedia 10%Airbnb 7%
Every 1% moved from Booking.com to direct is roughly $110 a month back in your account at current volume.
Live feed auto-updates
Needs you
- ⚠ Cottage 5 A/C flagged by housekeeping (photo attached)
- ✉ Booking.com message from Keller: "can we get a crib?" · reply pending
- $ Expedia payout $2,140 lands Friday
- ⚓ Slip 4 rental asks to extend to Sunday
- ▦ Lot 22, Columbus Landings Three: buyer wants survey PDF
All bookings, one list Booking.com · Expedia · Airbnb · VRBO · direct website
Next 30 daysAll channelsAll rooms
| Dates | Guest | Room | Source | Nights | Total | Status |
|---|---|---|---|---|---|---|
| Nov 5 to 11 | Keller family | Cottage 7 | Booking.com | 6 | $1,914 (−$287 fee) | Arriving |
| Nov 5 to 9 | M. Osei | Room 12 | Direct | 4 | $1,088 (no fee) | Arriving |
| Nov 5 to 8 | J. & P. Brandt | Cottage 3 | Expedia | 3 | $957 (−$172 fee) | Arriving |
| Nov 3 to 10 | R. Thibodeau | Apt 1 | Direct | 7 | $2,835 | In house |
| Nov 8 to 15 | Dive group (6) | Cottages 1, 2, 4 | Direct | 7 | $6,699 | Confirmed |
| Nov 12 to 16 | A. Petrov | Room 15 | VRBO | 4 | $1,276 (−$140 fee) | Confirmed |
| Nov 20 to 27 | Schubert party | Apt 2 + Cottage 10 | Direct | 7 | $5,068 | Confirmed |
Direct inquiries from the website live from the booking form
| When | Name | Dates | Guests | Room | Contact |
|---|---|---|---|---|---|
| Loading... | |||||
Try it: open the website, submit the booking form, come back here. It appears within seconds and emails you. No Booking.com extranet, no Yahoo, no Gmail tab.
One inbox Gmail · Yahoo · Booking.com · Airbnb · WhatsApp, in one place
B
Keller family · Booking.comHi, can we get a crib for the little one in Cottage 7? Also what time is the shuttle...
12 min
W
Captain Dwight · WhatsAppWahoo biting on the north drop. Brandt couple want Saturday 6am?
41 min
G
Jennifer R. · GmailFollowing up on Lot 22 in Columbus Landings Three. Could you send the survey and the title letter?
2 h
A
S. Moreno · AirbnbThank you so much, the sunset from Apt 2 was unreal. Left you 5 stars.
3 h
Y
Bahamasair groups · YahooConfirming block of 8 seats NAS to ZSA on Nov 20 for Schubert party.
5 h
E
Expedia Partner CentralPayout of $2,140.00 scheduled for Friday Nov 7.
Yesterday
W
Marcia (housekeeping) · WhatsAppCottage 5 A/C dripping again, photo attached. Moved Osei to 12 just in case.
Yesterday
Replies go out through the original channel. Hilton types once, in one place.
CAM 1 · Beach & cottages
CAM 2 · Marina dock
CAM 3 · Restaurant terrace
CAM 4 · Columbus Landings gate
Any camera, any brand
Reolink, Ring, Hikvision, Ubiquiti or a $40 Wyze: anything with an RTSP or cloud feed drops in here. Motion alerts after hours go to your phone. Still frames are stamped and saved for 30 days, so if a guest claims the pool was closed or a contractor says he was on site at 8 am, you have it.
Rooms clean & inspected
15
of 20 · 3 in progress · 2 waiting
Avg turnover
38 min
−6 min vs last month
Photo proof uploaded
100%
Every clean room, 3 photos, timestamped
Maintenance open
2
Cottage 5 A/C · Pool pump filter
Room board tap a room to see the photos and who cleaned it
This replaces the sheet on the back of the bathroom door. Staff open the room on their phone, tick the checklist, take three photos (bed, bathroom, balcony), and the room flips to green with their name and the time. No photos, no green.
On shift now
| Name | Role | Clocked in | Today |
|---|---|---|---|
| Marcia | Head housekeeping | 6:58 am | 7 rooms · Cottage 5 flagged |
| Keisha | Housekeeping | 7:04 am | 5 rooms |
| Leon | Front desk / shuttle | 7:30 am | 2 airport runs · 3 check-ins |
| Dwight | Captain | 5:45 am | Half-day charter · back 1 pm |
| Ray | Kitchen | 9:00 am | Dinner for 11 tonight |
| Troy | Grounds / equipment | 7:15 am | Backhoe at Lot 22 |
Accountability this week
| Name | Rooms | Photo proof | Re-cleans | Guest score |
|---|---|---|---|---|
| Marcia | 31 | 31 / 31 | 0 | 9.6 |
| Keisha | 26 | 26 / 26 | 1 | 9.1 |
| Deshawn | 18 | 15 / 18 | 2 | 8.4 |
Clock-in is GPS checked to the property. Tips from direct guests are tracked per cleaner and paid out Friday.
Slips occupied
6/10
2 transients arriving Sat
Charters this week
4
$3,600 · 3 booked with hotel stays
Fuel sold
1,240 gal
Tank at 61% · reorder Monday
Sea state
2 ft
E 10 kt · good day for the drop-off
Slip board
| Slip | Vessel | Owner | In | Out | Balance |
|---|---|---|---|---|---|
| 1 | Reel Therapy · 42' Viking | G. Schubert | Seasonal | Apr | Paid |
| 2 | Island Time · 31' Contender | Hotel charter | Owned | ||
| 3 | No Wake · 28' Whaler | K. Rolle | Nov 1 | Nov 15 | $420 due |
| 4 | Salt Life · 36' Yellowfin | Transient | Nov 3 | Nov 7 → ask Sun | Paid |
| 5, 6 | Dive boat · 38' | Riding Rock | Seasonal | Paid | |
| 7 to 10 | Open · listed on Dockwa and the website | ||||
Lots available
34
Across Columbus Landings 1 to 4 · 6 beachfront
Under contract
3
$485,000 pending
Inquiries this month
11
+5 from the new website
Builds in progress
2
Lot 22 foundation · Lot 9 roof
Pipeline
| Lot | Type | Buyer | Stage | Price |
|---|---|---|---|---|
| CL3 · 22 | Beachfront | Jennifer R. (FL) | Survey requested | $245,000 |
| CL1 · 8 | Hilltop | D. & A. Moss (ON) | Deposit paid | $95,000 |
| CL4 · 3 | Water view | T. Nygaard (NO) | Attorney review | $145,000 |
| CL2 · 14 | Interior | Website lead | New | $48,000 |
Lot map
Each lot becomes a pin with price, title status and photos. Buyers reserve from their phone; you get a text.
Cash in, 30 days
$61,480
Hotel $44.2k · Marina $9.1k · Restaurant $8.2k
OTA commissions paid
$4,360
Booking.com 15% · Expedia 18% · Airbnb 3% host
Saved by direct bookings
$7,210
Guests who booked on the website instead
Pending payouts
$5,980
Expedia Fri · Booking.com Nov 15 · Airbnb Mon
What a full year of booking direct looks like
| Scenario | Room revenue | Share via OTAs | Commission lost | In your pocket |
|---|---|---|---|---|
| Today (38% via OTAs) | $640,000 | $243,000 | $38,900 | $601,100 |
| Website doing its job (20% via OTAs) | $640,000 | $128,000 | $20,500 | $619,500 |
| Repeat guests mostly direct (10% via OTAs) | $640,000 | $64,000 | $10,200 | $629,800 |
Assumes 16% blended OTA commission. The website pays for itself the first month a single family books direct instead of on Booking.com.
Google
4.7
Reply pending on 1
Booking.com
8.9
15 reviews
Expedia / Hotels.com
9.3
42 ratings
Airbnb
4.9
Superhost track
What guests keep saying
private beach ×31sunset ×27airport pickup ×19kitchen ×14quiet ×12staff ×11wifi ×4A/C noise ×2
Every direct guest gets one text two days after checkout asking for a Google review. Happy ones post; unhappy ones come to you first, privately.